Radio frequency identification (RFID) technology appeared in the 40s when the British military industry developed RFID tools to identify its fighter aircraft during World War II.
Later it happened to be used by the civil industry being used to track valuables such as cattle and luggage. The technological advances and consequently the most affordable prices of these technologies, and at the moment with the boom of the IoT – Internet of Things, have made it more accessible and practically nowadays it is used to track almost anything.
RFID chips simplify many aspects of hotel operations: from improving the guest experience, through more accessible and more effective inventory control and facilitating business monitoring. Few innovations achieve so much.
Since the current RFID technology is based on tiny microchips, which can be inserted on any support, it can be implanted in practically anything: cards, bracelets, sheets, towels, paintings, decorative objects, etc. And if we add that the detection and reading systems allow to identify and track the objects wirelessly with RFID chips in a unitary or massive way, depending on the use that we demand. It is clear that the implications for the hotel industry are enormous since RFID technology improves hotel services:
The control and monitoring of a hotel’s inventory will never be so easy, in addition to RFID technology serving as a deterrent to theft, by merely introducing luxury items, which are often subject to theft. With RFID chips, we can see where they are at any time and establish alerts to control them when they are about to leave the perimeter of hotel security.
You can track the inventory of textiles in your hotel and keep track of the life cycle of these, what sizes are available and the time, which for example are in the laundry and when it is estimated should be replaced allowing you to improve your plan’s investments.
And what about the inventory audits, which will be infinitely faster, easier and more profitable. Since RFID technology eliminates most of the manual work and will give you more accurate inventory results, eliminating or minimising human error during the process.
RFID technology can add value and improve the guest experience in many ways. Imagine having a card that allows your guests to enter the rooms without a key, access to other areas of the hotel and quickly and efficiently carry out all purchases at the hotel.
Since all the data collected by the RFID microchips are digitally accessible. This implies having real-time location information in the scorecard of the hotel’s assets, as well as details on the expenses of the guests and the use they have made of the services.
The hotel management will be able to analyse and receive reports, obtain useful information about buying patterns and consumer behaviour, which will allow better business decisions.
Any process of technology implementation and RFID is no stranger to it, involve evaluating possible solutions and alternatives to make the most appropriate and most profitable decisions for the accommodation establishment. From Lavandería Romeral we offer advice in the field of implementation of RFID technology for the control of all your textiles with the aim of being able to track the textile inventory of your hotel. Which will also help you to control the life cycle and the quality of these, this aspect that impacts up to 20% about the valuation, that the clients make about their stay in the hotels. Remember that contact with textiles is essential for any guest staying at your establishment.